FAQs

Thinking of hiring a roller rink from Roller Magic? Check out these frequently asked questions about the hire of our rinks and get in touch if you require further information.

Roller Magic has a surface to suit all skating requirements and budgets. Our panels have been endorsed by the National Roller Skating Association and many professional skaters. They are suitable for all types of installation (indoors or outdoors). Our team here are professionals and will not stop until the client is happy.

Yes. We offer a 15 year warranty on all of our products other than kicker boards for obvious reasons. All support items such as skates, racks, bench seating, rubber matting, PA systems, lighting truss and rink cleaning machines come with full manufacturer’s warranty, with our chosen suppliers being industry leaders within their particular field.

The surface of our rinks are perfect for beginners and recreational skaters alike. With its seamless finish there are no bumps to stop skaters in their tracks. It is easily assembled and disassembled and will not harm any surface underneath.

Apart from ensuring that the rink surface is kept clean there are no added requirements, which means there is no added cost after hire.

Any firm, flat, level area is suitable. Previous installations have been carried out on car parks, tennis courts, sports halls, town squares, shopping malls, school playgrounds and similar. If a long term installation is on grass, a suitable subfloor (such as plywood sheets of timber) is required to be provided to prevent seepage of rainwater onto the rink.

Roller Magic panels are 100% ultra high density polyethylene throughout and therefore able to be skated upon with a life expectancy of at least 15 years.

The Roller Magic product range is manufactured, prepared for delivery and dispatched from our factory premises in the UK using reputable shipping agents. Dependent upon location of client and size of order, we palletise equipment for dispatch by sea, air freight and overland by container lorries. For overseas clients, we are able to provide Harmonised Customs Tariff codes where appropriate.

Yes, there is a minimum purchase order quantity of 64m2.

This will of course depend on available access to the proposed location for the rink. That said, the following timetable for our standard size of rinks is a good indicator.

9m x 8m roller rink with full support package. Installation time, approx 2 – 3 hours

12m x 12m roller rink with full support package. Installation time, approx 4 – 5 hours.

15m x 20m roller rink with full support package. Installation time 1 – 2 days.

We work on the basis of 3m² of roller floor per skater. Therefore a 15m x 20m (300m²) rink will accommodate up to 100 skaters. The actual number of skaters can be influenced according to the age of skaters and their skating abilities.

Roller Magic has carried out in excess of 800 rink installations, so we have a good track record in knowing what works and what is acceptable to the general public. We would suggest between 30 to 45 minute skating sessions (no longer). After this length of time, most skaters are tired and start to come off the rink of their own volition.

Skating charges should include the supply of skates. On average and across the UK, the following charges have been found to be acceptable, although clients may feel that their own locality requires a lesser charge or could in fact sustain greater skating charges.

High Season (January to October) Children £5 Adults £8 for 30 minutes.

Low Season (November to December) Children £2.50 Adults £4.00 for 30 minutes.

Grass is not the best surface for installation. We would prefer to install on a firm, flat, solid, level area that can ultimately support both the weight of equipment and the maximum number of skaters. We have, however, carried out numerous installations on grass, but in each case, have required the client to supply and lay a subfloor (often timber/plywood) prior to the rink being installed. Short term hire rinks can be installed on a flat, grass area without the need of a subfloor.

We can supply any size skating rink imaginable, from a small 8m x 8m for up to 21 skaters to a large 40m x 40m for up to 533 skaters!

For Staffed Hire contracts when we are providing staff to operate the rinks, then our £10 million public liability insurance is included within the hire fee. For Dry Hire contracts where clients are operating the rink, then the provision of public liability insurance cover falls to the operator to provide.

Inclement weather has no effect on our roller rink surface. Clients may however wish to consider the provision of a canopy to cover the rink. This would need to be sourced by the client from a registered marquee company. In most cases, our previous clients have preferred to opt for open air installations, believing that they retain more atmosphere than an enclosed roller rink.

Yes. We provide a complete turnkey package that includes skates, skate racks, bench seating, and any rubber matting required. Children’s skates are adjustable, therefore offering great flexibility with stocking levels.

In 20 years of providing synthetic rink equipment, our company has never had a claim made against our public liability insurance. Accidents can happen, but with good stewardship of the rink and ensuring that preventive measures are in place, they can in most cases be prevented.

Yes, at least one rink steward will be first aid certificated.

Yes, but due to the sleek design of Roller Magic barriers, it does not allow for banners with eyelets and rope to be secured. The best way of advertisers/sponsors maximising the rink barriers for publicity is by the use of vinyl graphics similar to how commercial vehicles are sign written. We can supply this in-house and more information is available on request.

Please contact us for details.

For Staffed Hire, when the rink is staffed by our own personnel, the hire fee includes up to 7 continuous hours per day – after midnight hours count as double. There is no restriction of operating hours when the rink is dry hired.